Gaya APA

Elgin, S, H., (tr), E, C, S. (2001). Menyatakan perbedaan pendapat secara elegan Sukses menyampaikan pesan melalui seni pertahanan diri verbal secara halus (How to disagree without being disagreeable. Getting your point across with the gentle art of verbal self defense) . : .

Gaya MLA

Elgin, Suzette, Haden., (tr), Elizabeth, Chandra, Sixida. "Menyatakan perbedaan pendapat secara elegan Sukses menyampaikan pesan melalui seni pertahanan diri verbal secara halus (How to disagree without being disagreeable. Getting your point across with the gentle art of verbal self defense)". : , 2001. Text.